Once your SaaS application is connected, a scan is initiated to pull metadata from the application. This step may take some time to complete based on the number of users and resources to be cataloged in your application.
As your scan progresses, the Directory tab is populated with all the users and user groups in the company that have access to the SaaS applications.
Navigate to the Directory > Users or Groups tab and view the list of all users and user groups, the kind of access the user has: internal or external, role of the user, etc.
As part of the SaaS connector scan, SaaSDR classifies users as:
- Internal: These are mainly the employees of an organization that have an account on the SaaS application.
- External: These are mainly the users outside an organization with whom data is shared.
Internal or External users are classified differently depending on the type of SaaS application you are connecting with. Except for SFDC, the classification is same for all other products. Refer the following link for information on how SDR classifies users for SFDC.
Classifying Users from SFDC