Add a New Offline Scanner Appliance

Each appliance has a unique personalization code and you'll need this code to configure and activate your offline scanner. You should have gotten the personalization code as you walked through the wizard. If you don't remember the code, go to Scans > Appliances and choose Info from the Quick Actions menu. The code is shown under General Information.

Your appliance needs to make a connection to our cloud platform. You'll see the friendly name and IP address when the activation is complete. It may take a few minutes for the appliance activation to occur.

Your appliance must be connected to our cloud platform. Go to the appliances list (Scans > Appliances) and check your appliance status. You'll see next to your appliance when it is ready to process scans.

Important: If your appliance isn't connected, you'll need to troubleshoot the issue before you can start scanning.

Go to Scans > Option Profiles, edit the option profile you want to use for offline scanning and select "Make this option profile available to all offline scanners." The option profile will be downloaded to your offline scanner during the next sync.

Want to check the status of the sync? Go to Scans > Appliances and choose Edit from the Quick Actions menu for your offline scanner. The sync status appears under Option Profile Sync.

The friendly name helps you identify your appliance. We'll assign one automatically and you can change it at any time. Go to Scans > Appliances, hover over your appliance and select Edit.

By default, Unit Managers do not have permission to add, edit or delete offline scanner appliances. You can give a Unit Manager this permission by editing the user's account and selecting the option "Manage offline scanner appliances".