Configure Policy Rules

You create remediation policy rules to identify conditions that determine when tickets are created, who they are assigned to, and how quickly they should be resolved.

 

Have you thought about which hosts and vulnerabilities you want to create tickets for and who those tickets should be assigned to? We can help you sort this out quickly - review the basics for some ideas.

Remediation - The Basics

 

It's simple to get started. Go to VM/VMDR > Remediation > Policies > New > Rule, and tell us:

1) which hosts the rule applies to,

2) which vulnerabilities the rule applies to, and

3) what action you want to take.

 

 

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VM Video Series

Tip Move rules with the action "Do not create tickets" to the top of the rules list so they are applied first. This is the only way to ensure tickets are not created for the rule conditions.