It's easy to reach support. As a Qualys customer, you log into the Customer Support Portal (CSP) via single sign-on from your Qualys subscription by clicking Help > Contact Support in the Qualys UI. From the CSP, you can submit and manage support requests.
If your Qualys subscription is not enabled for Customer Support Portal access, please reach out to Qualys Support at https://www.qualys.com/support/ to request it.
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Cloud Agent (CA), AssetView (AV), Continuous Monitoring (CM), Web Application Scanning (WAS), Web Application Firewall (WAF)