Create Campaign

Create campaigns to send out questionnaires to the intended recipients. To collect the risk and compliance data, you must create and launch campaigns. You can create a campaign from any of the following tabs:

What you'll need

- SAQ must be enabled for your subscription. Contact your Technical Account Manager or Support to get this feature.

- User must be assigned "Manager or Unit Manager" and "Questionnaire Manager" roles.

Create a campaign from CAMPAIGNS tab

Go to the CAMPAIGNS tab and select New Campaign.

- Give a name to your campaign.

- Choose a questionnaire template from the Template Library.

Create Campaign

Choose a workflow for your campaign

Depending on the workflow you choose, the questionnaire answered by the responder is sent for review and approval.

- Simple (2-stage) workflow send the questionnaire to user for information gathering.

- Reviewable (3-stage) workflow sends the answered questionnaire to a reviewer for review. You can also add separate reviewers per section or subsection.

- Full (4-stage) workflow sends the answered questionnaire to a reviewer and an approver.

Add recipients for your campaign

You can invite any number of users to complete your questionnaire. The recipients may include employees, partners, vendors, and subject matter experts, among others.

Users can be:

- in your subscription

- outside of your subscription

- from your organization

- external to your organization

In case you have users who have already answered this questionnaire in the past, then you can send the previously answered questionnaire. This questionnaire will be pre-filled with all the responses they answered previously.

Schedule your campaign

You can choose to run a campaign on demand, or schedule it and run automatically on a particular date and time.

To schedule a campaign to run only once, keep the Recurring Job check box clear. Provide the start date, time, and a due date for your campaign.

To run your scheduled campaign periodically, select the Recurring Job check box. As a recurring job, choose the options for the recurrence pattern. Set the due date for your campaign and an end date for your recurrence schedule. Set the day on which you want to notify the campaign manager about the initialization of a campaign. You can also view the next schedule date, which is calculated based on the recurrence options that you set.

Campaign Run as a Recurring Job

 

Create a campaign from TEMPLATES tab

Go to the TEMPLATES tab and select a template either from the My Templates tab or the Library tab. Only published templates can be used to launch campaigns.

- Open the Quick Actions menu, and click Start a campaign using this template. Alternatively, you'll find the Start a campaign using this template option on the Actions menu.

Create Campaign from TEMPLATES Tab

On the Create Campaign page, the questionnaire template is selected already. You can change the template if you want. All the remaining workflow for creating a campaign is as described in the Create a campaign from CAMPAIGNS tab section.

 

Create a campaign from VENDORS tab

On the VENDORS page, select the vendors for whom you want to create and launch an assessment campaign.

- To create a campaign for a single vendor, open the Quick Actions menu, and click Start a campaign. Alternatively, you'll find the Start a campaign option on the Actions menu.

- To create a single campaign for multiple vendors, click Actions > Start a campaign.

Start Campaign from VENDORS Tab

On the Create Campaign page, on the Recipients tab, the users that you choose as single points of contact (SPOC) during vendor onboarding are displayed in the list of potential recipients for your campaign automatically. You can select these SPOCs as the intended recipients. This saves you an effort of manually adding users to the list of recipients. If you want to invite users other than SPOCs or if a SPOC is not assigned for a selected vendor, you can manually add the intended recipients.

All the remaining workflow for creating a campaign is as described in the Create a campaign from CAMPAIGNS tab section.