Frequently Asked Questions

We have compiled a list of a few questions that you may have for Patch Management.

- How does Patch Management handle a co-dependency of system reboot for two patches that are a part of the same job? For example, I have two patches A and B, and both require reboot to fix the vulnerability, but patch A vulnerability can only be fixed if patch is already applied, and a reboot is performed.

- Can I install a software with no associated vulnerability?

- How often are new patches detected and reflected in the catalog?

- Why is the Failed Patch Installs widget not showing updated data?

- Will the patch install job run if my computer is locked?

- If I have a patch job running and the patch job is deactivated, how long does it take for the Cloud Agent to stop trying to patch systems?

- Why are some versions of the software not automatically downloadable and patchable by Qualys Patch Management?

- How does Patch Management check the patch integrity while installing a patch?

- Do I need to update the Servicing Stack before installing cumulative patches?

- Why are some versions of the software not automatically downloadable and patchable by Qualys Patch Management?

- Does the patch catalog show the patches that Qualys Patch Management did not install?

- What does it mean if a listed patch shows 0 Missing and 0 Installed?

- Is there a way to view a filtered list of patches that apply to my environment?

- Why is the missing patches count on the Asset tab and Patches tab different?