Get Started with Endpoint Protection

We’ll help you quickly get started with the Malware Protection setup. You will need to install the Qualys Cloud Agent in your environment and have an active Endpoint Detection and Response (EDR) subscription.

Setup Cloud Agent

You’ll need to install a Cloud Agent that’s been activated for EDR on each asset you want to monitor for suspicious activity.

If you are a new customer, you must first download and install the default EDR key.

If you are an existing customer, you can either:

- Select the existing activation key and upgrade the associated agents for EDR.

- Install new Cloud Agent and activate the agent for EDR.

For more information about installing and enabling Cloud Agent and EDR, see

- EDR Getting Started Guide

- Cloud Agent Getting Started Guide.

Windows Cloud Agent version 4.1 and above are required to utilize all the EDR functionalities.

Whitelist Requirements Qualys EDR can co-exist with other antimalware software. However, if you are using Qualys EDR with the Malware Protection module enabled, admins must whitelist appropriate processes, internal tools, and other corporate applications so that our Malware Protection module does not inadvertently block their functionalities. Failing to whitelist processes might affect your operations and cause problems with the application functionality. You can review the default AV configuration policy and make necessary changes based on your organizational requirements using the Configuration tab in the EDR module.