If your Certificate Authority is DigiCert we can help enroll or renew your certificates.
To enroll for certificates you must have one of these permissions: Certificate View Administrator, Certificate View Approver, Certificate View Requestor
To enroll for a new certificate navigate to Certificates > Monitored > New and choose Enroll. Follow the wizard to provide information required to help us create an enrollment request.
Currently we can create enroll request for only if the CAs are hosted by DigiCert.
Set the validity of the certificate for a year, for a specific date, or for a specific duration. From the list of users, select an approver who will approve this enrollment request before it is sent to DigiCert.
You can renew your certificates that are about to expire. We will help you send a renewal request to DigiCert.
Navigate to Certificates > Monitored and choose the certificate you want to renew. From Quick Actions menu select Renew.
All existing information about the certificate is pre-filled in the wizard. Make sure you provide the accurate Order Id. In case the order id is incorrect, DigiCert rejects the renewal request.
Once you submit the request it is sent for approval to the user you selected.
You can monitor the activity log and progress of your renewal request in the Activity log tab.
Choose the certificate you have sent for renewal from the Monitored tab and from Quick Actions menu select View Details. Navigate to the Activity Log tab to view progress and status of the renewal request.
To view the status of all enrollment and renewal requests that you sent and received, click the Messages icon in the top right corner to view all the requests .